Your Council Tax bill explained
In March you'll get a new Council Tax bill showing how much your instalments will be from 1 April 2021. If you’ve signed up for paperless billing, your bill will be sent to your email address on 11 March. If you still get your bill in the post, your bill will be dated and posted on 11 March.
The bills show information correct as of 5 March 2021. However, if you have provided any new information within the last 21 days we may not have processed this yet. If any changes result in a difference to the amount you have to pay we will send you a revised bill.
Please read your bill carefully to make sure you know what you need to pay and check whether the correct discounts, exemptions and Council Tax support have been given to you.
The Council Tax you pay goes towards local services such as policing, fire services, education, parks and household rubbish collections. The amount you pay depends on the area that you live in and which property band your home is given. Your bill will be adjusted if you qualify for any of the Council Tax discounts or exemptions, or if you qualify for help with your Council Tax because you have a low income.
Do you prefer to do things online?
Then sign up to our new online portal to see your Council Tax account. You can check payments you've made, see when your next payment is due, apply for discounts, tell us about changes in your circumstances and much more. Register now at dover.gov.uk/onlineportal
Council Tax charges 2021/22
In this area, a 'precept' is a charge collected on behalf of Dover District Council, Kent County Council, The Police and Crime Commissioner for Kent, Kent and Medway Fire and Rescue Authority and our parish councils.
We collect the Council Tax on behalf of all these authorities. Find out more about where your Council Tax goes
Information from other authorities who deliver services in your area
The adult social care precept
The adult social care precept is an amount charged by Kent County Council to help fund adult social care. More about the adult social care precept
Paying by Direct Debit
Please check the box on your bill where it says how much each instalment is; it tells you how you are due to pay. If it tells you that the instalments are collected by Direct Debit you don’t need to do anything as we will automatically change your payments to make sure the right amount is taken.
If you don’t currently pay by Direct Debit and you would like to, please sign up to Direct Debit.
Changes to Council Tax Support
If you are of working-age and get Universal Credit (UC) or Working Tax Credit (WTC), the government will be giving you:
- for UC, an extra £20 per week for the first six months of the year
- for WTC, a one-off payment of £500
If you get Council Tax support, we have made an allowance in the income bands in the scheme to make sure the money you get for the first six months of the year is correct. This applies to all working-age CTS claimants. We may need to send you a revised bill in September, when the government stops paying the extra amounts.
Find out more about the new scheme
Premiums for my empty properties
An additional amount of Council Tax is charged if a property has been unoccupied and substantially unfurnished for two years or more.
From 1 April 2021, the following premiums apply:
- for properties that have been empty and substantially unfurnished for two years, but less than five years, the premium remains set at 100%
- for properties that have been empty and substantially unfurnished for five years but less than ten years, the premium remains set at 200%
- where a property has been unoccupied and substantially unfurnished for ten years or more, the premium will increase to 300%. This means that if you own a property which has been empty and unfurnished for ten years or more, you will be charged an extra 300% Council Tax on top of the full Council Tax for the property (a 400% Council Tax charge).
Find out more about the long-term empty premium
Kent County Council’s offer to care leavers
If you’re leaving care to become independent and you’re aged between 16 and 21, Kent County Council may be able to help support you through their local offer. If you have left care, and Kent County Council has appointed you a personal adviser, please pass your Council Tax bill to them to arrange payment.
You can find out more on the Kent County Council website
If you disagree with your Council Tax bill
Please see the appeals and disputes page for information about how to appeal and what you can appeal against.
If you appeal against your Council Tax, you must continue with your regular payments until your appeal has been dealt with.
If you don’t pay your Council Tax
The Council Tax is a priority bill that must be paid by everyone who is liable. If Council Tax is not paid as and when it is due, we will take recovery action which could mean costs being added to your account.