Your Council Tax bill explained
During March we will send out new Council Tax bills showing how much your instalments will be from 1 April 2019. If you’ve signed up for paperless billing, your bill will be sent to your email address on 14 March. If you still get your bill in the post, your bill will be dated and posted on 14 March.
The bills show information correct as at 8 March 2019. However, if you have provided any new information within the last 21 days we may not have processed this yet. If any changes result in a difference to the amount you have to pay we will send you a revised bill.
Please read your bill carefully to make sure you know what you need to pay and check whether the correct discounts, exemptions and Council Tax Support have been given to you.
The Council Tax you pay goes towards local services such as policing, fire services, education, parks and household rubbish collections. The amount you pay depends on the area that you live in and which property band your home is given. Your bill will be adjusted if you qualify for any of the Council Tax discounts or exemptions, or if you qualify for help with your Council Tax because you have a low income.
Council Tax charges 2019/20
In this area, a 'precept' is a charge collected on behalf of Dover District Council, Kent County Council, The Police and Crime Commissioner for Kent, Kent and Medway Fire and Rescue Authority and our parish councils.
We collect the Council Tax on behalf of all these authorities. Find out more about where your Council Tax goes
Information from other authorities who deliver services in your area
The adult social care precept
The adult social care precept is an amount charged by Kent County Council to help fund adult social care. More about the adult social care precept
Paying by Direct Debit
Please check the box on your bill where it says how much each instalment is; it tells you how you are due to pay. If it tells you that the instalments are collected by Direct Debit you don’t need to do anything as we will automatically change your payments to make sure the right amount is taken.
If you don’t currently pay by Direct Debit and you would like to, please fill in and return the Direct Debit form sent to you with your Council Tax bill.
Premiums for my empty properties
From 1 April 2019, an additional amount of Council Tax (a ‘premium’) is charged when a property has been empty for two years or more. The premium will be set at 100%. Find out more about the long-term empty premium
If you disagree with your Council Tax bill
Please see the appeals and disputes page for information about how to appeal and what you can appeal against. If you appeal against your Council Tax, you must continue with your regular payments until your appeal has been dealt with.
If you don’t pay your Council Tax
The Council Tax is a priority bill that must be paid by everyone who is liable. If Council Tax is not paid as and when it is due, we will take recovery action which could mean costs being added to your account.