New Tenant Portal

A new Tenant Portal will launch before the end of this year. It will give you secure online access to important information such as your rent account balance and you’ll be able to access your account 24 hours a day, 7 days a week. More information about the launch date, registration and how to access the portal will be available in due course.

To make sure housing is allocated as fairly as possible, we use a banding system to decide who has the greatest need for rehousing. Assessment is based on your housing situation, whether your current home is suitable and if you have any medical needs.

If you are eligible to join the housing list, we will assess your application and place it into one of five priority bands, A, B, C, D and E. Band A is the highest priority for rehousing, followed by bands B, C and D, with band E being the lowest priority.


Bandings

Further information


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