Accessibility statement for Council Tenants and Leaseholders

 

We are committed to making sure every tenant and leaseholder has equal access to housing and leasehold information and documents. If you need things in a different format, we can provide them in large print, html, easy to read, or braille and another language (if required). You can also ask us to explain information over the phone to you or in person if that is easier for you.

The Council has published an accessibility statement for the Council website, which you can find here.

However, if you are having difficulty reading, understanding or accessing any housing and leaseholder information or documents, please contact us on the details below, and we will work with you to find the support or format that best suits your needs.

 

For housing policies & strategies:

Email: Housing.policy@dover.gov.uk

Tel: 01304 801084

 

For housing annual reports and performance information:

Email: tenantinvolvement@dover.gov.uk

Tel: 01304 801084

 

For tenancy documents and information:

Email: housing@dover.gov.uk

Tel: 01304 801084

 

For leaseholder documents and information:

Email: homeownership@dover.gov.uk

Tel: 01304 872247