New Tenant Portal

A new Tenant Portal will launch before the end of this year. It will give you secure online access to important information such as your rent account balance and you’ll be able to access your account 24 hours a day, 7 days a week. More information about the launch date, registration and how to access the portal will be available in due course.

As a social housing landlord, we are required to publish an Annual Report. The report explains how housing services have performed, how we have used our resources, and how we are meeting the standards expected of us.

It includes information on areas such as repairs, tenant satisfaction, rent collection, allocations and lettings, and resident engagement.

It also highlights the improvements we are making, our priorities for the coming year, and the different ways residents can get involved and have their say.

On this page, you can view our current and previous Annual Reports.

If you would like our annual reports in an alternative format or language, please contact us at tenantinvolvement@dover.gov.uk


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