Council Tax Support - have your say

We are asking residents for their views on proposed changes to the Council Tax Support scheme for working-age people.

Feedback from this consultation will help shape the final scheme for the district.

Council Tax Support helps people who cannot afford to pay their council tax by giving them a discount, mainly based on household income. Currently, the maximum discount is 90 per cent for working-age households, which means they pay 10 per cent of their council tax bill.

We are considering changes to modernise and simplify the scheme so that it works alongside Universal Credit, which most Council Tax Support scheme recipients will be receiving by April 2026.

The proposals include increasing the maximum level of support to 100 per cent, meaning some households would not have to pay any council tax.

Why changes are being proposed

The current scheme is complex and not fully compatible with Universal Credit.

Without changes, some residents will continue to receive less support than originally intended when they move to Universal Credit.

Updating the scheme will ensure it is fairer, simpler and provides more help to those who need it most.

For more information, you can read the accompanying notes below.

Have your say

Give us your views by completing the survey below by 5pm on 28 November 2025.

If you need any help or a paper copy of the questionnaire, please call our customer services team on 01304 821199.