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Your Tenancy Agreement and rights as a tenant

We are currently seeking your feedback on proposed updates to the Tenancy Agreement. Find out more about the consultation here.

Your Tenancy Agreement is a legal contract between you and the council and is designed to make sure you and other tenants are good neighbours and take proper care of the homes you rent.

It sets out some rules that you, and those who live in or visit your home, must keep to by law. The Tenancy Agreement gives you rights as well as responsibilities. It also lists the services you are entitled to in return for the rent you pay.

Your can read the Tenancy Agreement below.


Your responsibilities as a tenant

  • pay your rent on time
  • not owe us any rent (called rent arrears)
  • tell our benefits team if your entitlement to housing or council tax benefit has ended
  • respect your neighbours and allow them to enjoy their homes in peace and quiet
  • (including and not limited to) not take part in any anti-social behaviour such as playing loud music late at night, late night DIY, allowing your home to be used for selling/taking drugs, or letting your dogs bark for long periods of time
  • let us know if your circumstances change, for example if your partner comes to live with you or your adult child leaves home
  • allow our contractors access to service your gas appliances once a year (required by law)
  • let us know if you want to run a business from your home. You must get permission from us to do this, but we may refuse depending on the nature of the business.

Your rights as a tenant

Your rights as a tenant are determined by the type of tenancy agreement you have. We have summarised the main rights of residents based on an introductory or secure tenancy. However, you can see your full rights in the Tenancy Agreement above.

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