Skip to content

Dog Warden

 

 

There are lots of positive aspects of owning a dog. It is important however to be a responsible owner so that nuisance is not caused to others or the environment.

Dog fouling

Apart from the obvious unpleasant effects of dog fouling there are potential health risks.

Report a stray dog

What if I find a stray dog?

If you find a dog on its own in a public place and it is safe to do so, check the identity tag on the collar and, if possible, make arrangements with the owner for the dog to be returned.

If there is no identity tag please secure the dog (only if it is safe to do so) and contact us on:

  1. 01304 872289 (weekdays 9am to 4.30pm)
  2. 01304 821199 (out of office hours including weekends and bank holidays)

Tell us as much as you can about the dog:

  • Where and when you found it
  • Breed
  • Colour
  • Sex
  • Name 
  • Distinguishing marks

What we will do

An officer will contact you to arrange collection of the dog.

In light of the Governments current guidelines regarding social distancing as a result of Covid-19 prior to their arrival the officer will arrange for you to place the dog in a safe communal place (for example a secure garden or tied to a post) and return to your home.

The dog will be scanned for a microchip so that we can try and make contact with the owner or we will place the dog in kennels.

Lost or missing dogs

What do I do if I have lost my dog?

If you have lost your dog please contact us on:

  1. 01304 872289 (weekdays 9am to 4.30pm)
  2. 01304 821199 (out of office hours including weekends and bank holidays)

Please provide us with the following information:

  • Your name, address and contact number
  • Location, date and time lost
  • A detailed description of your dog

What we will do

We will speak to our Environmental Enforcement Officers to find out if the dog has been reported to us.

If the dog has not already been reported to us our Environmental Enforcement Officers will be made aware that the dog is missing.

How do I get my dog back?

If your dog has been seized by our officers as a stray and placed in kennels we will need details of where and when the dogs was lost in addition to proof of ownership that can include:

  • Vaccination certificates
  • Written confirmation from a vet registered with the Royal College of Veterinary Surgeons
  • Pedigree certification
  • Receipt of purchase
  • Pet insurance certificate

If we are satisfied you are the owner you will be notified of the stray dogs fees that must be paid in full before the dog can returned. Please note that should any veterinary costs be incurred whilst the dog is in our care you will also be required to pay these in full.

Type of service Amount to be paid
Collection Fee -  Statutory Government Fee £25.00
Kennelling Fee (per day) -  Maximum 7 days £15.00
Out of Hours Fee -  If the dog is taken to kennels outside of normal working hours £50.00

 

Payment can be made to Customer Services on 01304 872289 (weekdays 9am to 4.30pm).

When full payment has been made an Environmental Enforcement Officer will contact you to make arrangements for the dog to be returned.

We do not have the facility to return dogs over the weekend or on Bank Holidays.   

Microchipping

The laws have changed

  • By law all dogs must be microchipped from the age of 8 weeks.  If your dog does not have a microchip, or your details are not recorded on an approved database, you may be served a 21 day notice.  Failing to comply could see a fine of up to £500.
  • Also by law all dogs must wear a collar and tag, with their owner’s name, address and telephone number on.
  • A microchip is a very small electronic device, which is coded with a unique number that can be read by a scanner and entered into a central database.  If your dog strays, the Local Authority, Vet or Animal Welfare organisation will be able to scan your dog and contact the database to trace ownership.  
  • Remember to update the microchipping company if you move address or change telephone numbers
  • Our team is currently offering a free microchipping service

Dog Control

Every dog must wear a collar and tag with its owner’s name and address when in a public place. It is an offence for a dog to be in a field with livestock without being on a lead or some other form of control. A landowner or anyone acting on their behalf, is entitled to shoot any dog if they believe it is the only reasonable way of stopping it worrying livestock.

Dogs locked in cars

Do not leave your dog in a parked car, even for a few minutes - even if it seems cool outside it can become very hot very quickly. Parking in the shade and/or keeping the windows down does not make it safe!

If you see a dog in distress in a parked car call the Police Service on 101 or the RSPCA on 0300 123 4999.

Make sure you have a supply of water and know where you can stop off en-route for water breaks. Dogs are not able to cool down as effectively as humans so could suffer from heat stroke and dehydration very quickly.

Dangerous Dogs

It is an offence to:

  • allow a dog to be dangerously out of control in a public place
  • allow a dog to be dangerously out of control within private property

Any dog is dangerously out of control if:

  • it injures a person, or
  • it behaves in a way that makes a person worried that it might injure them

If your dog injures another person's animal, or an owner of an animal reasonably believes that they could be injured if they intervened to protect their animal from your dog, then an offence may be committed.

If you do not keep it under control, your dog could be destroyed and you could be banned from keeping a dog or you might be ordered to keep it muzzled when taking it for a walk.

If you have suffered injuries as a result of an incident involving a dog, were in fear of suffering from an injury or you believe a dog to have been dangerously out of control please contact Kent Police to report the incident by telephoning 101.  If the police advise you to contact us please refer to The Dangerous Dogs Act 2014 and ask them to deal with your report. If there is an immediate risk of harm or your life is in danger, call 999. 

Prohibited types of dog

In addition the Dangerous Dogs Act prohibits four types of dogs from being bred, sold or owned in England and Wales. These dogs are:

  • Pit Bull Terrier
  • Japanese Tosa
  • Dogo Argentino
  • Fila Brasileiro

Owners of these banned breeds can apply to the court for their dog to be exempted from the ban if they are deemed not to be a risk to the public. Alternatively the court could order for the dog to be destroyed and the owner could face prosecution.

Owners of suspected banned dogs should be reported directly to Kent Police by telephoning 101. 

Barking

Constant barking or howling can cause considerable annoyance to neighbours particularly if it occurs at unsociable hours and may lead to enforcement action. Your dog may not like being left on its own for long periods of time but if you do, make sure you ask someone to visit. 

If you are disturbed by the noise of a dog barking you can report the problem online.

 

Report a noise problem »

 

Our Dog Warden will contact you to discuss the matter and, if warranted, contact the dog owner.

Rehoming a Stray Dog

We do not offer a rehoming service for unwanted pets. However there are several organisations that can help rehome an unwanted dog. Each will have different procedures so please check before taking an animal to them.

Below are just a few charities that may be able to take on an unwanted dog:

Dog Bins

Report a full, damaged or missing bin »

 .

Request a new bin »

Dog Control Areas

A Public Spaces Protection order is in place and requires dogs to be kept on leads in some areas and also bans dogs from some beaches and play/sport locations.

Following an appeal from the RSPCA we have relaxed the rules so people can stay local when walking their dogs. DDC is temporarily relaxing the restrictions in the Public Spaces Protection Order on where dogs can be walked This is to help prevent unnecessary travel and curb potential spread of coronavirus.

In line with RSPCA guidance, we also urge people to keep dogs on leads where necessary to help ensure social distancing and avoid owners having to come into close contact with one another should they have to go and retrieve their dog.  We would ask all dog owners to continue to act responsibly and take account of the needs of others visiting public spaces at this time. Details and maps of the PSPO are viewable at this link. Please observe Government guidance on social distancing when out and about

Contact

Email:  envcrime@dover.gov.uk

. Keep Me Posted.