New Tenant Portal

A new Tenant Portal will launch before the end of this year. It will give you secure online access to important information such as your rent account balance and you’ll be able to access your account 24 hours a day, 7 days a week. More information about the launch date, registration and how to access the portal will be available in due course.

Our health and safety responsibilities

All social housing landlords are required to appoint a designated health and safety lead. We have assigned this to Peter Francis, our head of HR, health and safety, corporate PR and communications.

The lead’s function is to:

  • monitor our compliance with housing health and safety requirements
  • assess our risk of failing to comply with the requirements
  • notify the Regulator of Social Housing of any risks or failures to comply
  • advise us how to address risk and failures to comply.

The health and safety lead is not:

  • responsible for our compliance with housing health and safety requirements
  • liable for a failure by us to comply with the requirements.

You can contact us if you have a concern about health and safety in your council home by emailing us on corporatesafety@dover.gov.uk.


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