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If you are unhappy

Description
What to do if you are unhappy with a Council service
Url
/Customer-Services/Complaints/If-you-are-unhappy.aspx

Complaints

Description
We are proud of the standards that we achieve but realise that things do occasionally go wrong
Url
/Customer-Services/Complaints/Complaints.aspx

How to claim Housing Benefit

Description
How to claim and who can claim Housing Benefit
Url
/Benefits/Housing-Benefit/How-to-claim.aspx

Private Sector Housing Strategy 2010-15

Description
Homelessness and Rough Sleeping Strategy 2025-2030
Url
/Housing/Housing-for-Tenants/Housing-policies/Private-Sector-Housing-Strategy-2010-15.aspx

Proof for your claim

Description
You are responsible for giving us the information and proof we need to support your Housing Benefit claim.
Url
/Benefits/Proof-you-need-to-provide.aspx

Anti-social Behaviour Case Review

Description
How to ask for a review of responses to incidents of anti-social behaviour
Url
/Community/Community-Safety/Anti-Social-Behaviour/Anti-social-Behaviour-Case-Review.aspx

Assessment of need and Priority

Description
To try and be as fair as possible in deciding who should be offered properties, we use a banding system
Url
/Housing/Housing-Advice/Getting-a-Home/Assessment-of-need-and-priority.aspx

Asbestos Policy

Description
Abestos Policy
Url
/Housing/Housing-for-Tenants/Housing-policies/Asbestos-Policy.aspx

Domestic Abuse Policy (Housing)

Description
Domestic Abuse Policy (Housing)
Url
/Housing/Housing-for-Tenants/Housing-policies/Domestic-abuse-policy.aspx

Homelessness and Rough Sleeping Strategy 2025-2030

Description
Homelessness and Rough Sleeping Strategy 2025-2030
Url
/Housing/Housing-for-Tenants/Housing-policies/Homeless-and-Rough-Sleeping-Strategy.aspx
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