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Comments, Compliments and Complaints

At Dover District Council we are very conscious of our responsibility to provide the highest possible standard of service to our Council Tax payers. We are proud of the standards that we achieve but realise that things do occasionally go wrong.

Report a problem

Making comments and complaints

In order to sort out the mistakes that do happen, and to make sure that they are not repeated, we have put in place a simple complaints procedure.


Send us a comment or compliment »


Make a formal complaint  »


Further Information


Contact Customer Services

Telephone: 01304 821199

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