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Residents Parking Scheme Conditions of Use

    • Purchase or amend a permit »

    • Permits are only available for motorcars, motorcycles (with or without) sidecar and light vans not exceeding 3,500 kgs in weight.

    • To qualify for a permit, the vehicle must be taxed and have a current MOT.  If a vehicle is found to not be taxed or have a valid MOT, the permit may be withdrawn/refused.  A current council tax bill must be provided for the property; failure to provide a current council tax bill, may result in the permit being withdrawn/cancelled, with no refund given.

    • Proof Documents will need to be uploaded on your application: 1 - A copy of the front page of the DVLA registration document (V5C) is required for all vehicles, and will need to show the vehicle is registered at the address the permit is being purchased for.  2 - A copy of a Current Council tax or Utility bill in the residents' name and permit address.

    • If the permit is being purchased for a second home, a current year Council tax or Utility bill (for the second home) will be acceptable.  If a hire or lease vehicle, we will require confirmation from the Lease or Hire company, showing hirer/lessee details.

    • Residents driving company vehicles should upload a letter from their employee, on headed paper, confirming permission to drive/park the vehicle at the home address.

    • Two permits can can now be purchased for each household, except Dover Zone C.  

    • Any contravention of the conditions of the Traffic Order (which is available for inspection during working hours at our local offices) will render the permit invalid and the permit will be withdrawn

    • The purchase of a permit does not guarantee the availability of a parking space, but will exempt the vehicle from the time restriction within the zone for which the permit has been issued.

    • The permit does not entitle the vehicle to be parked on yellow line restrictions anywhere in the District or in pay and display areas on-street, except Deal Zone 2, where the permit is valid for parking in Beach Street On-Street Pay and Display bays, north of the Royal Hotel.

    • You may have two registration numbers on one permit, but only one vehicle may make use of the permit at a time and it is your responsibility to access your online permit account and select whichever vehicle you wish to be actively covered by the permit on any given day (daily if need be).

    • The Council shall have the discretion not to issue permits to any person who has three or more unpaid and unchallenged Penalty Charge Notices, being those Penalty Charge Notices where payment is lawfully due.  

    • If the permit account holder requests any document uploads, permit amendments or corrections to be processed by Parking Administration, a £5 administration fee will be levied.  

    Permit cancellations - If a permit is no longer required due to a change of circumstance, or change of address, it is the responsibility of the permit holder to request the cancellation online through the permit account. If the permit is 6 months old, or less, a  pro-rate refund, less a £20 administration fee will be processed to the card with which the original payment was made.

    When your permit is due for renewal, please do not start a new application.  You can renew your permit by accessing your account, open the permit from 'My Permits' and selecting the "renew" button.

    Contact

    Tel: 01304 872459
    Email: parking@dover.gov.uk