New website launch

We are redesigning our website to make it easier for you to access our services online. This is happening in phases so you'll start to notice some parts of the website looking different.

Find out more about the new website

Our performance

Performance management

Managing performance is at the heart of good management. For us, it helps to ensure we are achieving what we set out to do, giving value for money and making life better for our residents.

To support performance management, we monitor our performance against a set of key performance indicators and by monitoring the progress made against our Corporate Plan.


Strategic Performance Dashboards

Every three months we publish information about how our services are performing. The dashboards below contain key performance indicators, organised by directorate and service area. Against each of the indicators we provide a chart showing the direction of travel, illustrating whether there are improvements, no change or a fall in performance over time.

All reports relating to performance are submitted to our Cabinet and Overview and Scrutiny Committee.

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