Generally, dealing with rodents in council homes is a shared responsibility between the tenant and us as the landlord.
Our responsibility is to make sure council homes and communal areas are well maintained and do not have any obvious ways for rodents to enter a building.
Your responsibility is to arrange for any pest control services that may be required and to make sure there is nothing in your garden or home that may attract pests.
If you have pests or vermin
Pest control services are provided directly by AGS One Pest Control. Payment is required in advance of treatment. The quickest way to arrange treatment is by contacting AGS One.
- phone: 01304 759033
- website: AGS One (opens in new tab)
If you have a problem with pests from neighbouring land or property, we can investigate this for you.
Please send an email to envprotection@dover.gov.uk with information on the problem and your contact details.
Species and costs
The list below will help you in identifying unwelcome visitors and what can or can’t be done to control them.
It's important to remember that some animals such as birds, bats and badgers are protected. AGS One can advise and give quotes for treatment for species not listed below.
More information is available on AGS One Pest Control's website. (opens in new tab)
- rats: £45 per treatment (usually three visits)
- mice: £45 per treatment (usually three visits)
- fleas and cockroaches: £75 per treatment (two visits), minimum charge (up to six rooms)
- ants: £50 per treatment (two visits)
- bedbugs: £110 per treatment (three visits), minimum charge (up to six rooms)
- wasps and hornets: £45 for first nest plus £15 per additional nest. Only available where the nest can be treated without specialist access equipment (up to 8m)
- out of hours rate for emergency works: £42.50 per visit in addition to the rates above
- industrial/commercial: £50 per hour plus materials.
Birds such as seagulls or pigeons are not dealt with by us.
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