We are committed to making sure every tenant and leaseholder has equal access to housing and leasehold information and documents. If you need documents in a different format we can provide them in large print, html, easy to read format, braille or another language (if required). You can also ask us to explain information over the phone or in person if that is easier for you.
We have published an accessibility statement for the council website.
However, if you are having difficulty reading, understanding or accessing any housing and leaseholder information or documents, please contact us through the details below and we will work with you to find the support or format that best suits your needs.
For housing policies and strategies
Email: housing.policy@dover.gov.uk (opens in new tab)
Phone: 01304 801084
For housing annual reports and performance information
Email: tenantinvolvement@dover.gov.uk (opens in new tab)
Phone: 01304 801084
For tenancy documents and information
Email: housing@dover.gov.uk (opens in new tab)
Phone: 01304 801084
For leaseholder documents and information
Email: homeownership@dover.gov.uk (opens in new tab)
Phone: 01304 872247
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