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Resident Scrutiny Group

The Resident Scrutiny Group is a group of council tenants and leaseholders.

The scrutiny group takes a close look at individual topics called 'reviews' and makes recommendations to us for improvements.

Each review involves attending meetings to research our policies and procedures, and to hear directly from staff through presentations and meetings. You’ll then get the opportunity to put together recommendations to improve the service based on what you’ve found. We aim to complete at least 2 reviews a year.

If you'd like to be involved, please get in touch with the Resident Engagement Team on tenantinvolvement@dover.gov.uk.

Why join the Resident Scrutiny Group

Joining the Resident Scrutiny Group is a great way to have your voice heard and help shape the housing services you receive. As a member, you will be able to:

Training and support

Members can receive regular training and support in many ways, including;

  • training and guidance upon joining
  • staff support throughout the review process
  • reasonable adjustments to support your participation
  • a welcoming and inclusive environment for all residents including free refreshments at all meetings.

We are landlord members of tenant engagement experts TPAS, which gives tenants access to resources and training.

Documents

This section contains key documents relating to the Scrutiny Group, including the Constitution, meeting minutes, reports, and other information that supports the group's work.

These documents are published to promote openness and transparency, helping tenants and residents understand how the group operates, the issues it is reviewing, and the recommendations it has made to improve services. Please use the links below to access the latest information and resources.

If you would like any of the documents in large print, or require any additional support to understand them, please contact us on tenantinvolvement@dover.gov.uk.

Expenses

Any tenants or leaseholders who get involved in engagement activities are entitled to expenses.

We are committed to ensuring that no one is left out of pocket by being involved, so we pay expenses in line with our expenses policy.

Expenses forms:

Please send completed forms to tenantinvolvement@dover.gov.uk

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