Resident Scrutiny Group

The Resident Scrutiny Group is a group of council tenants and leaseholders.

The scrutiny group takes a close look at individual topics called 'reviews' and makes recommendations to us for improvements.

Each review involves attending three or four meetings to research our policies and procedures, and to hear directly from staff through presentations and meetings. You’ll then get the opportunity to put together recommendations to improve the service based on what you’ve found.

If you'd like to be involved, please get in touch with the Resident Engagement Team on Tenant.involvement@dover.gov.uk.

Why join the Resident Scrutiny Group

Joining the Resident Scrutiny Group is a great way to have your voice heard and help shape the housing services you receive. As a member, you will be able to:

Training and support

Members can receive regular training and support in many ways, including;

• training and guidance upon joining
• staff support throughout the review process
• reasonable adjustments to support your participation
• a welcoming and inclusive environment for all residents including free refreshments at all meetings.

We are landlord members of tenant engagement experts TPAS, which gives tenants access to resources and training.

• Sign up to TPAS

Expenses

Any tenants or leaseholders who get involved in engagement activities are entitled to expenses.

We are committed to ensuring that no one is left out of pocket by being involved, so we pay expenses in line with our expenses policy.

• Read our Tenant Engagement Expenses and Incentives Policy

Expenses forms:

• Tenant bank details form (opens in new tab)
• Tenant expenses payment requisition form (opens in new tab)
• Tenant meal expenses form (opens in new tab)
• Care expenses form (opens in new tab)

Please send completed forms to tenantinvolvement@dover.gov.uk (opens in new tab)

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