Find out who to contact to report repairs for your local area.
Find out the timeframes for repairs to be completed by.
Find out what you will need to do in your home.
By law we have to check your gas appliances once a year which means we need access to your home.
See what happens when you report a repair and the steps taken to complete the job
Read advice on how to deal with condensation causing damp and mould in your home.
Find out how to apply for disabled adaptations in your home.
Find out what your responsibilities are and what to do when repairs are our responsibility.
What could be improved where you live? Let us know by applying for an EIP in your area.
If you have damp and mould, please see our advice or report it directly to us.
We need to carry out certain repairs within an agreed timeline or you may be entitled to claim compensation.
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