|
Survey / questionnaire
|
Year
|
Status
|
Total responses
|
Link to response / summary
|
How are findings used
|
|
Preliminary consultation with PRPs - Tenancy Strategy
|
2021
|
Closed
|
10
|
Internal use only
|
Used to add data and information to the Tenancy Strategy on total number of social homes in the district and use of fixed-term tenancies.
|
|
Tenancy Strategy & Tenancy Management Policy
|
2021
|
Closed
|
1
|
Tenancy Strategy Report.pdf
|
Comments are used to make amendments to the draft documents.
|
|
DDTG Survey - Special Meeting for Future of Tenant Consultation
|
2022
|
Closed
|
5
|
|
Open to DDTCG only. Information gathering for special meeting to discuss Tenant Engagement at DDC on 25.10.22
|
|
District Housing Needs Survey
|
2023
|
Closed
|
1,067
|
https://www.dover.gov.uk/Housing/Housing-Development/District-Housing-Needs-Survey-2023.aspx
|
The results are used to support affordable housing development, responses to planning applications, and housing policy development.
|
|
Tenant Survey 2023
|
2023
|
Closed
|
704
|
https://www.dover.gov.uk/Housing/Housing-for-Tenants/Transparency/Tenant-Satisfaction-Measures.aspx
|
Results are submitted to the Regulator of Social Housing as part of their monitoring and inspection programme. Restuls are also analysed internally by DDC with recommendations put into action to improve services.
|
|
Community Perception Survey - Stockdale Gardens, Deal
|
2023
|
Closed
|
5
|
Internal use only
|
Perception of ASB in the particular estate. Evaluated by ASB team to help with ASB case.
|
|
Community Perception Survey - Leivers Road, Deal
|
2023
|
Closed
|
9
|
Internal use only
|
Perception of ASB in the particular estate. Evaluated by ASB team to help with ASB case.
|
|
Stembrook Court - New Bin Storage Solution
|
2023
|
Closed
|
13
|
Internal use only
|
Giving tenants an opportunity to share their views and inform the new storage arrangements at the block of flats.
|
|
Lettings Customer Satisfaction Survey
|
2023
|
Active
|
13
|
Internal use only
|
Transactional survey to capture opinions about the service received and identify what has gone well, and what can be improved upon.
|
|
Anti-social Behaviour - Customer Satisfaction Survey
|
2023
|
Active
|
18
|
Internal use only
|
Transactional survey to capture opinions about the service received and identify what has gone well, and what can be improved upon.
|
|
Tenant Survey 2024
|
2024
|
Closed
|
677
|
https://www.dover.gov.uk/Housing/Housing-for-Tenants/Transparency/Tenant-Satisfaction-Measures.aspx
|
Results are submitted to the Regulator of Social Housing as part of their monitoring and inspection programme. Restuls are also analysed internally by DDC with recommendations put into action to improve services.
|
|
Community Perception Survey - Stockdale Gardens
|
2024
|
Closed
|
1
|
Internal use only
|
Perception of ASB in the particular estate. Evaluated by ASB team to help with ASB case.
|
|
Community Perception Survey - Stembrook Court
|
2024
|
Closed
|
4
|
Internal use only
|
Perception of ASB in the particular estate. Evaluated by ASB team to help with ASB case.
|
|
Community Perception Survey - 1-12 St Nicholas Road, Deal
|
2025
|
Closed
|
3
|
Internal use only
|
Perception of ASB in the particular estate. Evaluated by ASB team to help with ASB case.
|
|
Preliminary consultation with PRPs - Tenancy Strategy
|
2025
|
Closed
|
10
|
Internal use only
|
Used to add data and information to the Tenancy Strategy on total number of social homes in the district and use of fixed-term tenancies.
|
|
Tenant Survey 2025
|
2025
|
Active
|
74 (to date)
|
|
|