New website launch

We are redesigning our website to make it easier for you to access our services online. This is happening in phases so you'll start to notice some parts of the website looking different.

Find out more about the new website

Have your say

Have your say on proposed housing projects and ongoing consultations within our housing department. Your feedback helps shape the future of housing in our community.


Active consultations

See our current consultations and have your say:

  • We currently have no open consultations.

Closed consultations

  • Cleaning in communal areas (closed on 26 June 2026).
  • Consultation on proposed Housing Staff Code of Conduct (closed on 19 June 2026). More information coming soon.
  • Consultation on Tenant Communication and Engagement (closed on 15 May 2026). More information coming soon.
  • Proposed updates to the Tenancy Agreement (closed 10 May 2026): Consultation on updated Tenancy Agreement
  • Proposed change to the housing management team (closed 18 January 2026): Read the results of the housing management team consultation
  • Beaufoy Road: consultation regarding a communal garden space
  • Stockdale Gardens: consultation regarding improving parking
  • The Downs, Preston: parking consultation
  • Pittock House and Solomon House: gardening project consultation
  • York House: consultation regarding bin storage
  • Neighbourhood Management Policy: consultation about our Neighbourhood Management Policy
  • Tenant Engagement Strategy: consultation about how we engage with tenants in the future.
  • Kings Close, Kingsdown: parking at the bungalows 11-18 Kings Close and The Haven.

How we use your personal data

When we ask residents to complete surveys as part of consultation and engagement activities, we may ask for some personal information. We do this for two main reasons:

  • to ensure that the contact information we hold, such as phone numbers and email addresses, is accurate and up to date. We might also update our information if you tell us you now have a disability or where we have gaps in our information about you.
  • to help us understand whether we are hearing from a representative range of residents and to ensure we are not missing important views from particular groups within our communities.

You are not required to provide personal information. Where personal information is requested, a 'prefer not to say' option, or the ability to leave the question blank, will always be available.

To help us understand and meet the diverse needs of our tenants, improve housing services and enhance tenant satisfaction, we may collect the following information:

While we may collect personal information, all information is treated confidentially. Individual survey responses are anonymised wherever possible and reported only in aggregated form, meaning that individuals cannot be identified from the results.

For more information about how we collect, use, store and protect your personal data, please read the following documents:


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