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Publications

Residents have told us that they want to be kept updated on the housing management service. We do this by producing 2 annual newsletters, a summer edition and a winter edition. We also aim to send a newsletter specifically for our Independent Living Tenants in December. For a more in-depth look into how we're performing, please read our annual reports and other policies and leaflets.

Newsletters

We send our 'Tenant News' newsletters to all our tenants via post, they include interesting articles, information about our service, competitions and more.

If you have any ideas for future articles, please get in touch at tenantinvolvement@dover.gov.uk.

 

Tenant Newsletter

Tenant News June 23 - Cover Image

Published: June 2023

This newsletter was sent via post to all DDC Tenants.

Tenant Newsletter

Newsletter Dec 22 - Cover

Published: November 2022

This newsletter was sent via post to all DDC Tenants.

Tenant Newsletter

Newsletter July 22 Front cover

Published: July 2022

This newsletter was sent via post to all DDC Tenants.

Tenant Newsletter

TNL Dec21 Cover

Published: December 2021

This newsletter was sent via post to all DDC Tenants.

Tenant Newsletter

Summer 2021 TNL

Published: June 2021

This newsletter was sent via post to all DDC Tenants.

Tenant Newsletter

Oct 2020 TNL

Published: October 2020

This newsletter was sent via post to all DDC Tenants.

Independent Living Newsletters

2021 Edition

Published: December 2021

2020 Edition

Published: December 2020

Our Independent Living newsletters are hand delivered by our Independent Living Managers to our Tenants in Independent Living Accommodation.

Estate Newsletters

Our Housing Officers have produced a number of Estate Newsletters to inform residents of local events and news. The newsletters will be advertising and in support of the 13 Estate Events in Summer 2023.

 Annual reports

 As a social housing provider, we must comply with the regulatory standards set to us by the Government.

Part of these standards states that we must provide an Annual Report to tenants, this annual report includes information regarding our budgets, how we've spent money, allocations and lettings, measuring performance, how we engage with tenants, and more.

We have also included information about how we plan to continue to improve services and how tenants can get involved.

2020 - 2021

   DDC - Annual Tenant Report - Image

 

Housing policies

Here you will find all of the Council's housing strategy and policy documents.

Tenancy Strategy 2021-26 - Read our current Tenancy Strategy and how we plan to manage tenancies over the coming years.

Neighbourhood Management Policy - Read our current Neighbourhood Management Policy and how we manage blocks and communal areas including estates.

Tenancy Management Policy - Read our current Tenancy Strategy and how we manage tenancies.

Independent Living Scheme Leaflets

Find out more about our Independent Living Schemes in our handy leaflets.

Scheme Leaflet

Do you have any ideas for other publications?

We're always keen to know if there are any publications, such as newsletters, leaflets and documents tenants would find useful. Let us know by emailing us.