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Energy Advice

Keep Me Posted - Energy Updates and advice by email

25 August 2023- OFGEM (Office of Energy and Gas Markets) announced that from the 1st October 2023 the energy price cap will be set at an annual level of £1,923 (£2,074 previously) for a dual fuel household paying by direct debit based on a household's average consumption, which reflects recent falls in wholesale energy prices.

For more information on the Energy Price Cap please visit Energy price cap explained | Ofgem.


9 January 2023 - The current scheme which caps the unit cost of gas and electricity for all UK businesses, Charities and the Public Sector expires at the end of March. It will be replaced with a new Energy Bills Discount Scheme that offers a discount on wholesale prices rather than a fixed price. Energy advice for businesses can be found on Ofgem’s webpages, Energy advice for businesses | Ofgem


3 January 2023 - The Government announced that further cost of living payments will be made between Spring 2023 and Spring 2024. Eligible households will receive up to £1,350 from the Government to help with the cost of living. These payments will be made automatically in 3 instalments over the course of the financial year.

For more information about eligibility and payment amounts please click the following link:   Cost of Living Payment - GOV.UK (www.gov.uk)


The Royal British Legion, the UK's largest charity dedicated to supporting the Armed Forces community, has launched a new grant scheme for veterans and their families who are struggling to pay their energy bills. The initiative will provide non-repayable emergency grants of up to £2,400 a year (£200 a month), and is available across the UK.

For more information about the scheme please click the following link: Cost of Living Grants (britishlegion.org.uk)


The high cost of energy has demonstrated the need for improving the energy efficiency of homes.

Residents have let us know how Council schemes have helped them to feel warmer and cut energy consumption in their homes.

Are you struggling with      your energy bills?

Some actions you can take if you are struggling with your energy bills.

 Grant Schemes

 Save money and energy - discounts and energy grant schemes.

 Energy Tips

Some useful energy tips for around your home.


 Home Energy

Most of the heating energy is lost through the building fabric.

 Energy FAQs

A list of frequently asked questions and answers.

 Energy Switching

Join our collective switching scheme to help you get a better energy tariff.


 Damp & Mould

How to keep damp and mould to a minimum.



 Renewable Energy

Renewable energy is energy generated from natural sources, and natural processes.

 Solar Together Kent

Group-buying scheme for solar panels and battery storage.

 Keep Warm, Keep Well

The main risk from cold weather is heart and lung problems.

 Green Travel

All forms of transport that use fossil fuels produce carbon emissions. 

Energy Support Schemes

You can get a £400 discount from the Government to help with your energy bills for winter 2022 to 2023. 


Also in this Section

Please also have a look at the Climate Change pages to see why saving energy is so important

Contact Us

Tel: 01304 872414

Email: energy@dover.gov.uk