Energy Advice

05 April 2026 – The Heating Oil Support Scheme is now open for applications for Dover District residents. If you live in a property that is primarily heated by oil and you are on a low income or in receipt of certain benefits, you may be eligible for a £300 payment to help towards the rising cost of heating oil.

For further information on eligibility criteria and how to apply, please visit: Instructions | Heating Oil Support Form. Alternatively, if you are unable to access the link or require assistance completing your application, please call 01304 821199 to request a call back.

25 February 2026 – Ofgem has announced that from 1 April to 30 June 2026, the energy price cap for a typical household using electricity and gas and paying by direct debit will decrease by 7% to £1,641 per year.This equates to an average saving of around £10 per month for a typical household.

The price cap is a limit on what suppliers can charge domestic consumers per kilowatt hour of energy used, known as the unit rate, and a limit on the standing charge (p/day) which covers the cost of supplying energy to your home. Therefore, the amount you pay will depend on how much energy your household uses, where you live and the type of meter you have.

For more information please visit Energy price cap | Ofgem.

The Royal British Legion, the UK's largest charity dedicated to supporting the Armed Forces community, offers a grant scheme for veterans and their families who are struggling to pay their energy bills. The initiative will provide non-repayable emergency grants of up to £2,400 a year (£200 a month), and is available across the UK.

For more information about the scheme please click the following link: Cost of Living Grants (britishlegion.org.uk)

The high cost of energy has demonstrated the need for improving the energy efficiency of homes.

Residents have let us know how Council schemes have helped them to feel warmer and cut energy consumption in their homes.

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